Legal

Accessibility Statement

Version 1.0 · effective 4 July 2026

Our commitment

PickNord wants every traveler and host to be able to find, understand, and book an Iceland trip, whatever device or assistive technology they use. Iceland is in the EEA, so we treat WCAG 2.1 AA (the standard EN 301 549 references) as our working target for every screen. We are not there on every point yet. This statement is an honest account of where we stand, not a claim of full conformance.

What the platform does today

Semantic structure. Public pages use real landmark elements (a single main content area, header, navigation, and footer) so screen readers and keyboard users can move through the page by region. Headings step down in order, with one page title per page and section headings beneath it.
Native, keyboard-reachable controls. Buttons, links, and form fields are built from native HTML elements wherever possible, so they are reachable with Tab and Shift+Tab and operated with Enter or Space without custom code. Actions use buttons and navigation uses links, so each is announced correctly.
Labelled forms. Form fields such as the contact form, the checkout details, and the earnings calculator carry a visible label tied to their input, so the field's purpose is announced. Icon-only buttons carry a text label for assistive technology even when no text is shown on screen.
Images and placeholders. Photos that only decorate a page carry an empty alt value so they are skipped by screen readers, while meaningful images (such as a two-factor QR code) carry a real description. Colored placeholder tiles used before real photography lands are marked as decorative.
Color is never the only signal. Status and state are always paired with text, not shown by color alone, so a colorblind user or a low-quality screen does not lose information. We check text-on-color contrast against the WCAG thresholds before shipping new combinations.
Dialogs. Pop-up dialogs are marked with the correct dialog role so assistive technology announces them as dialogs.

What is in progress

We know about the following gaps and are working through them. They are listed here so you know what to expect rather than being surprised by it.

Visible keyboard focus. A clearly visible focus outline is present on many controls but not yet on every shared button and every search field. Until this is complete, a keyboard user may not always see where focus is. This is our highest-priority fix.
Focus handling in dialogs. Dialogs open and close and can be dismissed with Escape, but they do not yet trap focus while open or always return focus to the control that opened them.
Reduced motion. A few animations do not yet fully respect the operating-system "reduce motion" setting. If animation causes you difficulty, this is being addressed.
Continuous coverage. New pages are built to the checklist above, and older screens are brought up to it over time rather than all at once.

Compatibility

The site is built to work with current versions of major browsers and their built-in assistive technologies. If something does not work with your specific setup, please tell us using the details below so we can reproduce and fix it.

How to report a barrier

If you hit something on PickNord that you cannot use, we want to hear about it, and we treat it as a real issue, not a suggestion. Contact us and describe the page, what you were trying to do, and the device, browser, or assistive technology you were using. We will get back to you and work with you on an alternative in the meantime.

Report a barrier: use the contact form and pick the traveler or host option that fits you.